At Crystal Network Limited, your right to privacy and security is a major concern. Below are the guidelines we use for protecting your personal information. Please read the following very carefully.

Crystal Network respects your privacy. Across our business, around the world, we will only collect, store and use your personal information for defined purposes.

We use your information to support and enhance our relationship with you, for example, to process your purchase, provide service and support, and share product, service and company news and offerings with you.

We do not sell your personal information. We only share your personal data outside the Crystal Network family of companies with your consent, as required by law or to protect Crystal Network, its customers, or the public, or with companies that help Crystal Network fulfill its obligations with you, and then only with partners who share Crystal Network's commitment to protecting your privacy and data.

At any time you may contact Crystal Network with any privacy questions or concerns you may have. You also may ask at any time to see the personal data you have given us and request correction or deletion. We strive to protect the security of your personal data by use of appropriate measures and processes.

Crystal Network only asks for specific types of personal information. We ask you to provide information that will enable us to process your purchase or provide services to you, enhance your site visit, respond to requests for information, support our customer relationship, assist you with technical support issues or to follow up with you after your visit. Crystal Network may collect information when you -

• Register on www.crystalnetwork.net
• Request a quote for products and/or services
• Place an order for products and/or services
• Request e-mail notification of your order status (called "Order Tracking")
• Request assistance from our "Product Advisor"
• Fill out a support request or request telephone technical support services
• Provide feedback in an online survey
• Participate in promotional offers; or
• Subscribe to a newsletter or a mailing list

In each of the instances above, we may ask for your name, address, e-mail address, IP address, phone number, occupation, industry, transactional information such as your preferences, customer and service tag number, service history, credit card information and other bank details, referrals, and other information that are needed to process your purchase, provide requested services or register you for or subscribe you to services or offers.

The information you provide will be kept confidential and is collected and processed for the following general purposes or for any other legitimate purpose described by the applicable law.

• To process your purchase or provide requested services
• To fulfill requests for products and services
• To improve our products and services
• To contact you, and
• To customize the advertisement and content

Your information may be shared with other Crystal Network entities, agents or contractors performing services for Crystal Network, such as Crystal Network's Service Providers, marketing sub-contractors, financial institutes. If so, Crystal Network will seek to ensure that the information is only used in connection with the functions these parties will be performing for Crystal Network and that all such information is treated in a confidential manner.

Crystal Network will disclose your personal information to the extent required or authorized by applicable law, if ordered or required to do so by a court or governmental authority as appropriate in each jurisdiction, or to ensure that we are in compliance with our legal obligations.

Personal information regarding you (such as name, address and phone number) or your order and the products you purchase will not be given or sold to any outside organization for its use in marketing or solicitation without your consent.

Upon your request and within 40 days we will inform you about the type of personal information we hold about you, the purposes for which we hold it and the possible recipients or types of recipients. Upon written request and within a reasonable period of time we will also correct, delete and/or block personal information from further processing if that information proves to be factually inaccurate, incomplete, or irrelevant to the purpose(s) of the processing.

Please be aware that other Web sites including sites that may be accessed through our site, e.g., via a hyperlink, may collect personally identifiable information about you. This Privacy Policy does not cover the information practices of those third-party web sites linked to www.crystalnetwork.net or any other site.

If you would like to contact us, or have questions or suggestions regarding our Privacy Policies, please write, or e-mail us at the following address -

Service Delivery
Crystal Network Limited
23B, Remi Fani-Kayode Street, G.R.A, Ikeja, Lagos, Nigeria.
Tel: +234 1 6290399, 6327255
Email: info@crystalnetwork.net